For private clinics
When you're with a patient, you can't answer the phone, and every empty slot is money you don't get back. I set up AI that handles booking, reminders and the questions you answer twenty times a day.
A typical day
Quick wins
NowCalls go to voicemail while you're treating, and new patients book elsewhere.
With Feather LabsAn AI receptionist connected to your booking system answers questions and books or moves appointments. Anything clinical goes straight to a person.
NowEmpty slots nobody fills.
With Feather LabsReminders with confirm or reschedule, deposits where they make sense, and a waitlist that fills cancelled slots. Most of this is already in your system, just not set up properly.
NowNotes written at the end of a long day.
With Feather LabsAI clinical notes switched on and set up for how you write, always reviewed by the clinician.
NowThe recall list never gets done, and happy patients never leave a review.
With Feather LabsRecall messages go out automatically; patients get a review request after their visit.
Patient data is sensitive. I use business plans that don't train on your data, with proper data agreements, and the AI never gives clinical advice.
Proof
An AI receptionist for a physio clinic cut missed calls to a handful a week, with callbacks for the ones that still slip through.